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ACCEPTABLE USE POLICY

WolfX

Effective: 6 August 2026 | Version 1.0

This Acceptable Use Policy (Policy) sets out the rules, behavioural standards, and content requirements that apply to your use of the website available at WolfX USA (the Website), as well as WolfX’s platform (the Platform), which is made available through a mobile application (the App, and collectively with the Website and Platform, the Services). The Services are operated by WolfX Inc. (WolfX, we, us or our).

This Policy forms part of, and must be read together with, our Terms of Use. By accessing or using the Services, you agree to comply with this Policy. If you do not agree, you must not use the Services.

There is zero tolerance for objectionable content or abusive users. We filter User Content before it is posted, provide in-app reporting and blocking, and act on reports within 24 hours by removing the content and ejecting the user who provided it where we reasonably determine a breach has occurred.

In this Policy, you and your refers to you as a Student User of the Services.

OPERATIVE PROVISIONS

1. Definitions

In this Policy, the following definitions apply:

TermMeaning
Accountmeans a user account created by a Student User to access and use the Platform.
Buyermeans a Student User who responds to a Marketplace listing in the capacity of buying, hiring, or otherwise acquiring goods or services from another Student User.
Carpool Featuremeans the carpool matching functionality made available through the Platform that connects Student Users sharing university-related or other journeys, as further described in our Acceptable Use Policy.
Carpool Matchmeans a connection or pairing between Student Users facilitated through the Carpool Feature.
Chatbot Featuremeans our companion chatbot feature, called “Awaykon”.
Drivermeans a Student User who offers a Carpool Match through the Carpool Feature in the capacity of a driver.
Harmful Contentmeans any content that is unlawful, defamatory, obscene, threatening, harassing, discriminatory, or otherwise objectionable, or that promotes or incites violence, self-harm, hatred, sexual exploitation, or illegal activity.
Higher Education Institutionmeans a university, community college, or other higher education institution recognised by us from time to time.
Job Board Featuremeans the feature on the Platform through which Student Users can search job openings at WolfX and other employers.
Lossmeans any loss, liability, cost, claim, expense, damage, charge, penalty, outgoing, or payment however arising, whether present, unascertained, immediate, future, or contingent, including reasonable attorneys’ fees.
Marketplace Featuremeans the functionality of the Platform that allows Student Users to list, advertise, sell, buy, hire, or trade goods, services, and side ventures, as further described in our Acceptable Use Policy.
Marketplace Transactionmeans a transaction between Student Users facilitated through the Marketplace Feature, including the sale, hire, or trade of goods or services.
Passengermeans a Student User who accepts a Carpool Match for the purpose of transport of themselves through the Carpool Feature.
Prohibited Itemhas the meaning given in Section 6.3.
Sellermeans a Student User who lists, advertises, offers, or supplies goods or services through the Marketplace Feature.
Student Usermeans a person who is at least 18 years of age and a current or recently enrolled student at a Higher Education Institution, who has registered for an Account.
Student Venturemeans a business that a Student User is involved in
Student Venture Featuremeans the aspect of the Platform through which Student Users can advertise their Student Ventures.
Study Tool Featuremeans the aspect of the Platform through which Student Users can use an AI-powered tool to assist with their studies.
Third Party Contentmeans any content, materials, links, advertisements, or resources provided by third parties and accessible through or linked from the Services.
Third Party Servicesmeans any third party product, service, application, plug-in, or platform that is integrated with, or accessible through, the Services.
User Contentmeans any content, data, materials, listings, requests, messages, profile information, photographs, or other materials that you submit, post, upload, or otherwise make available through the Services.

2. Interpretation

In this Policy, unless the context otherwise requires:

  • headings are for convenience only and do not affect interpretation;
  • the singular includes the plural and vice versa;
  • a reference to a statute, regulation, or other law includes all amendments, consolidations, and replacements;
  • a reference to writing includes email; and
  • terms defined in the Website Terms of Use have the same meaning in this Policy unless otherwise defined.

3. Scope of this policy

This Policy is a supplement to, and is incorporated into, the Website Terms of Use. To the extent of any inconsistency between the Terms and this Policy, this Policy prevails.

4. Driver obligations

If you use the Carpool Feature as a Driver, you represent, warrant, and undertake that:

  • you hold a current and valid driver license of the appropriate class for the vehicle you use, and you are not subject to any suspension, disqualification, or condition that affects your ability to drive lawfully;
  • the vehicle you use is:
  • roadworthy, properly maintained, and fit for its intended use;
  • registered with the relevant State; and
  • covered by compulsory third party insurance and any other insurance required by law;
  • you will drive safely and responsibly, obey all applicable road rules and speed limits, and will not drive while impaired by alcohol, drugs, fatigue, or any medical condition;
  • you will only offer Carpool Matches for journeys that you are genuinely undertaking for your own personal, non-commercial purposes (for example, university, study-related, or personal journeys), and not for the purpose of providing a commercial transport service;
  • you will not carry more Passengers than the number of seatbelt-equipped seats in your vehicle, and you will not permit any Passenger to travel without wearing a fitted seatbelt;
  • you will respect the property and personal safety of your Passengers at all times;
  • you will comply with all applicable laws in relation to the carriage of passengers, the use of mobile devices while driving, and the transportation of goods (including any restrictions on carrying dangerous, prohibited, or restricted items); and
  • you are solely responsible for any Loss, injury, or damage arising from or in connection with your conduct as a Driver, including any collision, injury, or property damage that occurs during a journey.

5. Passenger obligations

If you use the Carpool Feature as a Passenger, you represent, warrant, and undertake that:

  • you will assess and take responsibility for your own safety in deciding whether to accept a Carpool Match or undertake any journey;
  • you will provide all information reasonably necessary to allow the responding Driver to perform the arrangement safely (including any relevant medical conditions or allergies), without providing more personal information than is reasonably necessary;
  • you will wear a fitted seatbelt at all times while the vehicle is in motion;
  • you will not bring, carry, or transport any dangerous, prohibited, or restricted item into or through any vehicle used for a Carpool Match;
  • you will respect the property and personal safety of the Driver and any other Passenger at all times, and will not engage in any conduct that interferes with the Driver's ability to operate the vehicle safely;
  • you will cover the agreed share (if any) of fuel, tolls, parking, or other out-of-pocket expenses in a timely manner; and
  • you are solely responsible for any Loss arising from or in connection with your conduct as a Passenger.

6. Marketplace obligations

Seller obligations. If you use the Marketplace Feature as a Seller, you represent, warrant, and undertake that:

  • you have the right to sell, hire, or trade the goods or services you list, and the listing does not infringe the intellectual property, contractual, or other rights of any third party;
  • your listing is accurate, complete, and not misleading or deceptive, and describes the goods or services in a manner that complies with the applicable consumer protection laws;
  • the goods or services you list are not Prohibited Items;
  • where the goods or services you list are subject to any licensing, registration, recall, safety, or labelling requirement, you hold all required licenses and registrations and the goods or services comply with all applicable safety and labelling requirements;
  • you will provide the goods or services in accordance with the listing and any agreement reached with the Buyer, and you will respond to reasonable enquiries from the Buyer in a timely manner;
  • you will comply with all applicable tax obligations in connection with amounts you receive through the Marketplace Feature (including any GST and income tax obligations), and you acknowledge that we do not provide tax advice; and
  • you are solely responsible for any Loss, injury, or damage arising from or in connection with the goods or services you list, supply, or otherwise make available through the Marketplace Feature.

Buyer obligations. If you use the Marketplace Feature as a Buyer, you represent, warrant, and undertake that:

  • you will assess and take responsibility for your own decision to enter into a Marketplace Transaction, including by reviewing the listing carefully and asking the Seller any questions reasonably necessary to assess suitability;
  • you will pay the agreed price for the goods or services in a timely manner;
  • you will respect the property and personal safety of the Seller and any other Student User involved in the Marketplace Transaction;
  • you will not use the Marketplace Feature for any fraudulent, harassing, or unlawful purpose; and
  • you are solely responsible for any Loss arising from or in connection with your conduct as a Buyer.

Prohibited Items means goods or services that must not be listed, advertised, sold, hired, traded, or otherwise made available through the Marketplace Feature, including:

  • goods or services that are unlawful to possess, supply, or use, or that may only be supplied under a license or authority that the Seller does not hold;
  • firearms, ammunition, explosives, knives (other than ordinary kitchen and utility knives), and other weapons;
  • illicit drugs, controlled or prescription substances, drug paraphernalia, alcohol, tobacco products, vaping products, and nicotine delivery devices;
  • live animals;
  • pornographic, sexually explicit, or sexual services content or services, and any service that involves sexual contact or commercial sexual services;
  • counterfeit, replica, or unauthorized reproductions of branded goods, software, music, films, books, or other intellectual property;
  • stolen property or property the title to which is in dispute;
  • academic dishonesty services, including the sale, supply, or trade of completed assignments, essays, theses, tests, examinations, or other assessment items intended to be submitted as the Student User's own work, ghost-writing services, contract cheating services, sale of examination or assessment content, or services that contravene any Higher Education Institution's academic integrity rules;
  • financial products, securities, derivatives, investment schemes, managed investment schemes, credit, or financial advisory services that require a license held by the Seller, where the Seller does not hold the required license;
  • cryptocurrencies, non-fungible tokens, and other digital assets where the listing or transaction would breach applicable financial services, anti-money laundering, or consumer protection laws;
  • pyramid, multi-level marketing, or chain-letter schemes;
  • gambling products, gambling services, or unregulated betting opportunities;
  • personal information, identity documents, or login credentials of any person (other than your own, where lawfully disclosed for the purposes of the Platform);
  • hazardous materials, radioactive substances, toxic chemicals, and other dangerous goods, except where lawfully supplied by a Seller who holds the required licenses and complies with applicable safety and transport laws; and
  • any other goods or services that we identify from time to time as Prohibited Items by notice through the Platform.

7. Student Ventures obligations

If you use the Student Venture Feature to advertise a Student Venture, you represent, warrant, and undertake that:

  • you have the right to advertise the Student Venture and the goods, services, or opportunities it offers, and your advertisement does not infringe the intellectual property, contractual, or other rights of any third party;
  • your advertisement, and any statement you make about the Student Venture, is truthful and not misleading or deceptive, and does not contain any statement, image, or omission that is likely to mislead a reasonable Student User in a material way;
  • before you make any objective claim about the Student Venture or its goods or services (including any claim as to performance, results, savings, quality, or comparison with a competitor), you have a reasonable basis for that claim and you retain evidence supporting it for as long as the advertisement remains available and for a reasonable period afterwards;
  • you do not write, create, pay for, incentivize, or solicit any fake, incentivized-for-sentiment, or misleading customer review or testimonial concerning the Student Venture, and any review or testimonial you or the Student Venture disseminate from an officer, manager, employee, or agent of the Student Venture clearly and conspicuously discloses that relationship;
  • where you engage another Student User or any other person to endorse or promote the Student Venture (including through paid posts, free or discounted products, or any other benefit), you ensure that the endorsement reflects that person's honest opinion and actual experience, and that any material connection between you and the endorser that a reasonable Student User would not expect is clearly and conspicuously disclosed;
  • the Student Venture, and everything you advertise, sell, or provide through it, does not involve any Prohibited Item, adult content, sexually explicit material, alcohol, or anything unlawful under applicable federal, state, or local law;
  • your advertisement complies with all applicable laws (including consumer protection, advertising, and truth-in-advertising laws), and you have all licenses, registrations, and permits required to operate and advertise the Student Venture; and
  • you are solely responsible for any Loss arising from or in connection with the Student Venture or your advertisement of it, and we are not a party to any arrangement between you and another Student User arising from your advertisement.

8. Chatbot Feature

If you use the Chatbot Feature, you represent, warrant, and undertake that:

  • you must not use the Chatbot Feature to generate, request, or attempt to elicit any Harmful Content, including sexually explicit content, content that promotes self-harm or violence, or content that violates this Policy;
  • you must not misrepresent your age or any other eligibility requirement in order to access or use the Chatbot Feature; and
  • you must not use the Chatbot Feature in a manner intended to circumvent, disable, or interfere with any safety, disclosure, or crisis-referral feature described in our Terms of Use.

9. Study Tool Feature

If you use the Study Tool Feature, you represent, warrant, and agree that:

  • you must only submit notes, presentations, or other material to the Study Tool Feature that you have the right to submit, and that does not infringe the intellectual property, privacy, or other rights of any third party (including a lecturer, classmate, or Higher Education Institution);
  • you must not use the Study Tool Feature to produce work that you submit, or intend to submit, as your own original work in breach of the academic integrity rules of your Higher Education Institution, including as prohibited under Section 6.3.8 (academic dishonesty services);
  • you are solely responsible for complying with your Higher Education Institution's policies on the use of artificial intelligence tools in coursework, assessments, and examinations, and for disclosing your use of the Study Tool Feature where required to do so; and
  • you must not submit to the Study Tool Feature, or use it to generate, any Harmful Content or any content that otherwise breaches this Policy.

10. General community conduct

In your use of the Platform, including any in-App messaging, profile, listing, podcast, post, or other Student User-facing feature, you must:

  • treat other Student Users with respect, and not engage in harassment, bullying, stalking, intimidation, discrimination, hate speech, or threats of violence;
  • not engage in conduct that is sexual in nature toward another Student User without their consent, and not solicit sexual conduct or sexual content from another Student User;
  • not disclose the personal information of any other person without their consent (including by way of doxing or sharing identity documents, addresses, or login credentials);
  • not impersonate any person or entity, or misrepresent your age, identity, Higher Education Institution, course of study, qualifications, or affiliation with any organisation;
  • not record, photograph, or capture another Student User (whether in audio, video, or image form) without their informed and voluntary consent, except where lawfully permitted; and
  • not use the in-app messaging or community features to send unsolicited commercial communications (spam) or to promote a business, product, or service outside the Marketplace Feature.

11. Prohibited conduct

In connection with your use of the Platform, you must not:

  • use the Platform for any unlawful, fraudulent, or harmful purpose;
  • operate the Platform as, or represent the Platform to others as, a commercial transport, taxi, ride-sourcing, courier, retail, financial services, podcast publishing, or media production business;
  • submit, post, transmit, or list any Harmful Content, including through your profile, in a Carpool Match offer, in a Marketplace listing, in messages with other Student Users, or in any other Student User-facing feature;
  • engage in conduct that endangers the safety of another Student User;
  • consume alcohol or illicit drugs in a manner that impairs your ability to use the Platform safely, to drive, or to participate in a Marketplace Transaction;
  • carry, possess, or transport any firearm, weapon, or other dangerous item during a Carpool Match (except where lawfully permitted and reasonably necessary);
  • collect, store, or use any personal information about another Student User, other than for the purpose of completing the relevant arrangement, or share that information with any third party without consent;
  • use any automated tools, bots, or scripts to create Carpool Matches, submit or respond to Marketplace listings, send messages, solicit other Student Users, or otherwise interact with the Platform, except through the interfaces we provide;
  • attempt to circumvent, disable, or interfere with any safety, security, identity, verification, or moderation feature of the Platform; or
  • use the Platform in any other way that causes, or could reasonably be expected to cause, harm to another Student User, to us, or to any third party.

12. Reporting incidents and concerns

If you experience or witness any conduct that breaches this Policy, any safety concern relating to another Student User, or any incident, injury, or property damage arising in connection with an arrangement, you should:

  • in the case of an emergency or suspected crime, contact emergency services on 911 (or the relevant emergency number in your jurisdiction) immediately;
  • contact your local police or other competent authority where the circumstances warrant;
  • take any steps reasonably available to you to ensure your safety and the safety of others; and
  • report the matter to us through the in-app reporting function or at support@wolfxusa.com as soon as reasonably practicable.

We will review reports of alleged breaches of this Policy in good faith. We may request further information, liaise with relevant authorities (including law enforcement, regulators, copyright owners, and Higher Education Institution authorities), and take any action we consider appropriate in accordance with Section 13.

We are not a law enforcement body, a regulator, or an investigator. The making of a report to us does not substitute for, or satisfy, any obligation you may have to report a matter to police, a regulator, or another competent authority.

13. Monitoring and enforcement

We reserve the right (but are not obliged) to monitor, review, or investigate any use of the Platform for the purpose of assessing compliance with this Policy, protecting the safety of Student Users, and protecting the integrity of the Platform. This may include automated and human review of profiles, listings, messages, and other content.

If we determine, in our sole discretion, that you have breached this Policy, we may take any one or more of the following actions without prior notice:

  • issue a warning to you;
  • suspend or restrict your access to the Carpool Feature, the Marketplace Feature, the in-app payment functionality, the Platform, or your Account (in whole or in part);
  • terminate your Account;
  • remove or disable access to any content (including Marketplace listings) that breaches this Policy;
  • withhold, reverse, or forfeit any funds held in connection with a disputed Marketplace Transaction, pending resolution of the matter;
  • report the breach, and disclose associated information about you and your use of the Platform, to law enforcement authorities, regulators, copyright owners, Higher Education Institution authorities, or other competent bodies; and
  • take any other action we consider reasonably necessary to protect Student Users, our rights, or the integrity of the Platform.

Our decision to take or not to take enforcement action in any particular instance does not constitute a waiver of our right to take enforcement action in relation to any other breach of this Policy.

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